Training & Facilitation for Digital Teams

Whether you’re looking to upskill your team members in the digital landscape or become a consultant for external organisations, this course will introduce you to major theories of adult-learning programmes and enable you to develop training and mentoring programmes for international teams working in digitally-enabled business environments.

Digital Skills Academy
Course Starts:
August 6, 2018
Course Ends:
September 14, 2018
Registration Closes:
July 30, 2018
6 weeks plus final assessment
Effort Per Week:
8 hours
Delivery Mode:
Digital Business
Single Payment:
Total fees
Two Instalments:
On purchase
After 5 weeks
Total fees

Course Introduction

This course introduces methodologies and learning styles for delivering training, facilitating teamwork and optimising the completion of digital projects. Participants perform a digital skills training needs analysis for group projects, design mentoring programmes according to learner needs and implement effective assessment methods for digital teams.

Fostering cross-cultural and multi-location online group-work, this course will also enable you to build on your interpersonal and problem-solving skills.

Through Digital Skills Academy’s experiential learning approach, you’ll have an opportunity to apply and embed your new skills whilst on the course.

How Will This Course Help To Advance Your Career

Implementing tailored training programmes for digital teams is a critical enabler of digital-led innovation, business growth and customer experience. This course is for participants aiming to develop training skills necessary to help international teams bridge a digital skills gap, facilitate cross-national teamwork, and help teams to address challenging, innovative digital projects.

On completion of this course, you will have covered:

  • The evaluation of different adult-learning theory and approaches and apply them to specific training and facilitation requirements
  • The analysis of performance issues
  • The design of digital learning programmes
  • The planning, preparation and delivery of training and facilitation sessions for digital project teams, or individuals/teams in the workplace
  • The assessment of learner achievements using appropriate evaluation methods
  • Application of approaches and techniques for conducting a training needs analysis
  • Analysis of training gaps in terms of knowledge, skills and attitudes
  • Creating lesson plans and practical activities/exercises to support learning
  • Developing relevant training content
  • Confidence and presentation skills to deliver engaging training materials
  • A range of techniques to evaluate training and facilitation using the Kirkpatrick model

On completion of this course, you will have created the following assets:

  • A project proposal to address a specific training need for a digital team or in the workplace
  • Conducted a real facilitation session for a group to improve their effectiveness
  • ‘Takeaway’ resources including practical techniques, tips, checklists, prompt lists, templates and worked examples

As part of our application process, you will take a simple, online suitability assessment for your chosen course.  Based on your answers, this will confirm that you have the skills and experience required for a successful outcome.

8 hours (comprising a weekly average of 4 taught hours plus 4 additional hours on average for self-study, research and group work)

You will be given a number of course-specific assignments that both reinforce the learning and give you work-based experience of applying your new skills. All assignments are subject to a rigorous assessment framework. Assessments for this specific course include group-work to complete a Training Project and working on an individual basis to complete a Facilitation Project. You will also have weekly quizzes.

Key Benefits Of Online Short Courses

Learn Through Work-Based Experience

You’ll be working on assignments and projects, including the development of your own web service, that present work-based strategic business challenges and demanding customer requirements.

Build A Compelling Portfolio

Whether you’re looking to accelerate your career or perhaps preparing for your next career move, you’ll complete the course with a cutting-edge portfolio to help you reach your career aspirations.

Reinforce The Learning

Our Live Syncs and Mentoring sessions enable you to tap into the knowledge of our lecturers in real-time and support your development of invaluable group-working skills.

Learn From The Experts

All Digital Skills Academy lecturers blend academic excellence with professional experience. Their knowledge and skills have been applied and stress-tested over many years in the real world.

Enjoy The Learning Experience

Digital Skills Academy short courses are based on a proven, flexible learning methodology. You’ll be able to access your courses anytime, anywhere, with a computer, tablet or smartphone. 

Peer Learning

You’ll be part of an online international community of fellow working professionals. You’ll benefit from the advice, support, insights and experiences shared by your peers from across the globe.

Who Our Participants Work For
Participants represent a significant cross-section of global brands from a wide mix of industries, including the following:

What Our Participants Say About Digital Skills Academy Programmes

“I believe the course teaches you to be adaptable and prepares you for real-world situations and experiences.” – Fiach O'Neill, Digital Skills Academy Participant

Frequently Asked Questions

How much existing knowledge of training and facilitation do I require?

We assume that participants have no prior knowledge of either training or facilitation. The course is ideal as a practical introduction but also includes tips and insights to someone who wants to build on their existing experience.

Why does the course combine training and facilitation?

Very often the best learning occurs in groups, when people exchange views and experiences. Being able to facilitate such learning situations is a vital skill for the trainer. It could be argued that these same facilitation skills are equally important in helping teams overcome a range of obstacles and challenges. Typically these are skills that operations managers, team leaders or project managers need to have in the modern business environment.

Does the course focus exclusively on the training and facilitation of multi-location teams operating in a digital business environment?

Certainly the course has a particular emphasis on multi-location teams operating in the digital environment but it also includes training and facilitation in the traditional workplace. There are a core set of training and facilitation skills that apply to all business environments and these are covered while dealing with ‘variations’ arising from the multi-location challenge.

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